How long does it take for an order to arrive?
This depends on the product ordered. Most of our t-shirts and apparel products are made to order. It typically takes about 2-4 days for us to print. Delivery time is 7-12 days.
I ordered 2+ items, but only received one... where's my order?
Since many products are made to order, we have a large assortment of products not stocked in-house. When you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way!
What is your exchanges & returns policy?
- Apparel items can be exchanged for an alternative size within 2 weeks of when your order was shipped out.
- Items must be unused, unwashed and in perfect condition.
- Customer pays to ship exchange(s) and we will cover the cost to ship new exchanged item(s) back to customer.
- To schedule an exchange, please email us and we will provide you with shipping instructions.
- For any questions or concerns please email us at info@HeavenlyOfferings.com
Do you ship worldwide?
At this time, we are only focused on the United States. We are working on expanding to all of North America and Europe by January of 2020.
When will my order be sent?
Most of our items are made to order and we do our best to send them out within 5 business days at the most.
Can I use more than 1 discount code at a time?
No, our system only allows 1 code to be used per order.
I'm having an issue completing my purchase, can you help?
Absolutely! Email us at sales@HeavenlyOfferings.com.